What Should Be in a Persona for Use in Requirements Engineering

Devi Karolita; John Grundy; Tanjila Kanij; Humphrey Obie; Jennifer McIntosh

doi:10.1007/978-3-031-64182-4_2

What Should Be in a Persona for Use in Requirements Engineering

Devi Karolita, John Grundy, Tanjila Kanij, Humphrey Obie, Jennifer McIntosh

Department of Software Systems & Cybersecurity

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

1 Citation (Scopus)

Abstract

Personas are a powerful tool for use during Requirements Engineering (RE). We curated 98 persons used for various RE tasks in various domains from 41 academic publications. Using these personas, we formulated a proposed RE persona taxonomy consisting of several dimensions. To evaluate whether our proposed RE persona taxonomy could aid requirements engineers, we interviewed 20 practitioners to get their feedback on our approach. They reported several perceived benefits of our proposed RE taxonomy, including providing recommendations for relevant human factors in personas, serving as persona templates, and guiding junior requirements engineers. We also identified areas that could be improved: the need to differentiate between internal and external aspects and understand the relationships between them better, providing the taxonomy with clear instructions, and the potential to develop a tool that aids persona generation in RE practice.

Original language	English
Title of host publication	Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers
Editors	Hermann Kaindl, Mike Mannion, Leszek A. Maciaszek
Place of Publication	Cham Switzerland
Publisher	Springer
Pages	24-46
Number of pages	23
ISBN (Electronic)	9783031641824
ISBN (Print)	9783031641817
DOIs	https://doi.org/10.1007/978-3-031-64182-4_2
Publication status	Published - 2024
Event	International Conference on Evaluation of Novel Approaches to Software Engineering 2023 - Prague, Czechia Duration: 24 Apr 2023 → 25 Apr 2023 Conference number: 18th https://enase.scitevents.org/ (Website) https://www.scitepress.org/ProceedingsDetails.aspx?ID=YSF+wNQVFi4=&t=1 (Proceedings)

Publication series

Name	Communications in Computer and Information Science
Publisher	Springer
Volume	2028
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	International Conference on Evaluation of Novel Approaches to Software Engineering 2023
Abbreviated title	ENASE 2023
Country/Territory	Czechia
City	Prague
Period	24/04/23 → 25/04/23
Internet address	https://enase.scitevents.org/ (Website) https://www.scitepress.org/ProceedingsDetails.aspx?ID=YSF+wNQVFi4=&t=1 (Proceedings)

Keywords

Persona taxonomy
Personas
Practitioner feedback
Requirements engineering

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-031-64182-4_2

Cite this

Karolita, D., Grundy, J., Kanij, T., Obie, H., & McIntosh, J. (2024). What Should Be in a Persona for Use in Requirements Engineering. In H. Kaindl, M. Mannion, & L. A. Maciaszek (Eds.), Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers (pp. 24-46). (Communications in Computer and Information Science; Vol. 2028). Springer. https://doi.org/10.1007/978-3-031-64182-4_2

Karolita, Devi ; Grundy, John ; Kanij, Tanjila et al. / What Should Be in a Persona for Use in Requirements Engineering. Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. editor / Hermann Kaindl ; Mike Mannion ; Leszek A. Maciaszek. Cham Switzerland : Springer, 2024. pp. 24-46 (Communications in Computer and Information Science).

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abstract = "Personas are a powerful tool for use during Requirements Engineering (RE). We curated 98 persons used for various RE tasks in various domains from 41 academic publications. Using these personas, we formulated a proposed RE persona taxonomy consisting of several dimensions. To evaluate whether our proposed RE persona taxonomy could aid requirements engineers, we interviewed 20 practitioners to get their feedback on our approach. They reported several perceived benefits of our proposed RE taxonomy, including providing recommendations for relevant human factors in personas, serving as persona templates, and guiding junior requirements engineers. We also identified areas that could be improved: the need to differentiate between internal and external aspects and understand the relationships between them better, providing the taxonomy with clear instructions, and the potential to develop a tool that aids persona generation in RE practice.",

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Karolita, D, Grundy, J, Kanij, T, Obie, H & McIntosh, J 2024, What Should Be in a Persona for Use in Requirements Engineering. in H Kaindl, M Mannion & LA Maciaszek (eds), Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. Communications in Computer and Information Science, vol. 2028, Springer, Cham Switzerland, pp. 24-46, International Conference on Evaluation of Novel Approaches to Software Engineering 2023, Prague, Czechia, 24/04/23. https://doi.org/10.1007/978-3-031-64182-4_2

What Should Be in a Persona for Use in Requirements Engineering. / Karolita, Devi; Grundy, John; Kanij, Tanjila et al.
Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. ed. / Hermann Kaindl; Mike Mannion; Leszek A. Maciaszek. Cham Switzerland: Springer, 2024. p. 24-46 (Communications in Computer and Information Science; Vol. 2028).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

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T1 - What Should Be in a Persona for Use in Requirements Engineering

AU - Karolita, Devi

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AU - Kanij, Tanjila

AU - Obie, Humphrey

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AB - Personas are a powerful tool for use during Requirements Engineering (RE). We curated 98 persons used for various RE tasks in various domains from 41 academic publications. Using these personas, we formulated a proposed RE persona taxonomy consisting of several dimensions. To evaluate whether our proposed RE persona taxonomy could aid requirements engineers, we interviewed 20 practitioners to get their feedback on our approach. They reported several perceived benefits of our proposed RE taxonomy, including providing recommendations for relevant human factors in personas, serving as persona templates, and guiding junior requirements engineers. We also identified areas that could be improved: the need to differentiate between internal and external aspects and understand the relationships between them better, providing the taxonomy with clear instructions, and the potential to develop a tool that aids persona generation in RE practice.

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Y2 - 24 April 2023 through 25 April 2023

ER -

Karolita D, Grundy J, Kanij T, Obie H, McIntosh J. What Should Be in a Persona for Use in Requirements Engineering. In Kaindl H, Mannion M, Maciaszek LA, editors, Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. Cham Switzerland: Springer. 2024. p. 24-46. (Communications in Computer and Information Science). doi: 10.1007/978-3-031-64182-4_2

What Should Be in a Persona for Use in Requirements Engineering

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Other files and links

HCMDSE: Human-centric Model-driven Software Engineering

Cite this

What Should Be in a Persona for Use in Requirements Engineering

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Other files and links

Projects

HCMDSE: Human-centric Model-driven Software Engineering

Cite this