Abstract
Collaboration-intensive Agile practices are dependent on the development team understanding the customer's perspective and requirements. Through a Grounded Theory study of Agile teams in New Zealand and India, we discovered that a gap between the teams' technical language and the customers' business language poses a threat to effective team-customer collaboration. We describe this language gap and the 'Translator' role that emerges to bridge it.
| Original language | English |
|---|---|
| Title of host publication | Agile Processes in Software Engineering and Extreme Programming - 11th International Conference, XP 2010, Proceedings |
| Publisher | Springer |
| Pages | 387-388 |
| Number of pages | 2 |
| ISBN (Print) | 9783642130533 |
| DOIs | |
| Publication status | Published - 1 Jan 2010 |
| Externally published | Yes |
| Event | International Conference on Agile Processes in Software Engineering and Extreme Programming 2010 - Trondheim, Norway Duration: 1 Jun 2010 → 4 Jun 2010 Conference number: 11th http://xp2010.org/ |
Publication series
| Name | Lecture Notes in Business Information Processing |
|---|---|
| Volume | 48 LNBIP |
| ISSN (Print) | 1865-1348 |
Conference
| Conference | International Conference on Agile Processes in Software Engineering and Extreme Programming 2010 |
|---|---|
| Abbreviated title | XP 2010 |
| Country/Territory | Norway |
| City | Trondheim |
| Period | 1/06/10 → 4/06/10 |
| Internet address |
Keywords
- Agile software development
- Customer collaboration
- Grounded theory
- Language gap
- Translator
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