Abstract
We develop a lean index to assess the leanness level of the organisation in sustaining lean transformation. This lean index is developed from theory, and is quantified using a multi-criteria approach i.e., analytic network process (ANP). This index provides a useful measure for sustainable lean performance because it adopts a holistic approach of performance measurement based on the socio-technical perspective which considers the interdynamics of human, system and technology.
Original language | English |
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Pages (from-to) | 273-287 |
Number of pages | 15 |
Journal | Production Planning & Control |
Volume | 25 |
Issue number | 4 |
DOIs | |
Publication status | Published - 12 Mar 2014 |
Externally published | Yes |
Keywords
- Analytical network process
- Lean
- Performance
- Socio-technical