Abstract
Software development organizations invest in test automation tools and methods to optimize defect discovery rates. The true value of these tools is realized when the defects are addressed before release, and hence good quality defect reports are critical. We describe a survey we conducted to better understand usability defect reporting, in particular, influences on the quality of usability defect reports. We analyze feedback from nearly 150 software developers and usability defect reporters and identify key determinants of quality defect reports, aspects of usability defects that are challenging to report and directions for future research into usability defect reporting tools to improve usability defect reports quality.
Original language | English |
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Title of host publication | Proceedings |
Subtitle of host publication | 23rd Asia-Pacific Software Engineering Conference, APSEC 2016 |
Editors | Gail C. Murphy, Alex Potanin |
Place of Publication | Piscataway NJ USA |
Publisher | IEEE, Institute of Electrical and Electronics Engineers |
Pages | 17-24 |
Number of pages | 8 |
ISBN (Print) | 9781509055753 |
DOIs | |
Publication status | Published - 2016 |
Externally published | Yes |
Event | Asia-Pacific Software Engineering Conference 2016 - Hamilton, New Zealand Duration: 6 Dec 2016 → 9 Dec 2016 Conference number: 23rd http://www.apsec2016.org/ https://ieeexplore.ieee.org/xpl/conhome/7889645/proceeding (Proceedings) |
Conference
Conference | Asia-Pacific Software Engineering Conference 2016 |
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Abbreviated title | APSEC 2016 |
Country/Territory | New Zealand |
City | Hamilton |
Period | 6/12/16 → 9/12/16 |
Internet address |
Keywords
- Automation tools
- Defect discovery methods
- Experience
- Knowledge
- Role of the reporter
- Usability defect reporting