Abstract
Understanding patient needs is an important factor in the design of healthcare services, however ethnographic research methods can be intrusive in sensitive care settings and create privacy concerns such as when researching Type 2 diabetes. We offer the Fiction Probe as a contribution in the form of a field study tool that uses storytelling to allow patients to tell their story from their perspective. We used speculative design and the multi-choice narrative, represented as a pick-a-path storybook, to re-imagine the form and content of field study research tools. With our work, we hope to expand the range of methods used to understand patients in healthcare settings and to also inspire new ways of thinking about field study research tools in sensitive care settings, and more broadly, in ambiguous design contexts.
Original language | English |
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Title of host publication | Proceedings of the 30th Australian Computer-Human Interaction Conference (OzCHI 2018) |
Editors | Dana McKay, Jenny Waycott, Ann Morrison, Jaz Hee-Jeong Choi, Artur Lugmayr, Mark Billinghurst, Ryan Kelly, George Buchanan, Duncan Stevenson |
Place of Publication | New York NY USA |
Publisher | Association for Computing Machinery (ACM) |
Pages | 463-472 |
Number of pages | 10 |
ISBN (Electronic) | 9781450361880 |
DOIs | |
Publication status | Published - 2018 |
Externally published | Yes |
Event | Australian Computer Human Interaction Conference 2018 - Melbourne, Australia Duration: 4 Dec 2018 → 7 Dec 2018 Conference number: 30th http://www.ozchi.org/2018/ https://dl.acm.org/doi/proceedings/10.1145/3292147 (Proceedings) |
Conference
Conference | Australian Computer Human Interaction Conference 2018 |
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Abbreviated title | OZCHI 2018 |
Country/Territory | Australia |
City | Melbourne |
Period | 4/12/18 → 7/12/18 |
Internet address |
Keywords
- Cultural probes
- Field study research tools
- Healthcare
- Speculative design
- Type 2 diabetes