What aspect of serving customers produces the most negative emotion labor? It's a matter of culture

Jacintha Tan

Research output: Contribution to conferenceAbstractOther

Original languageEnglish
Pages-
Number of pages0
Publication statusPublished - 2002
EventConference on Emotions and Organizational Life -
Duration: 14 Jul 200216 Jul 2002

Conference

ConferenceConference on Emotions and Organizational Life
Period14/07/0216/07/02

Cite this

Tan, J. (2002). What aspect of serving customers produces the most negative emotion labor? It's a matter of culture. -. Abstract from Conference on Emotions and Organizational Life, .
Tan, Jacintha. / What aspect of serving customers produces the most negative emotion labor? It's a matter of culture. Abstract from Conference on Emotions and Organizational Life, .
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title = "What aspect of serving customers produces the most negative emotion labor? It's a matter of culture",
author = "Jacintha Tan",
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language = "English",
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note = "Conference on Emotions and Organizational Life ; Conference date: 14-07-2002 Through 16-07-2002",

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Tan, J 2002, 'What aspect of serving customers produces the most negative emotion labor? It's a matter of culture' Conference on Emotions and Organizational Life, 14/07/02 - 16/07/02, pp. -.

What aspect of serving customers produces the most negative emotion labor? It's a matter of culture. / Tan, Jacintha.

2002. - Abstract from Conference on Emotions and Organizational Life, .

Research output: Contribution to conferenceAbstractOther

TY - CONF

T1 - What aspect of serving customers produces the most negative emotion labor? It's a matter of culture

AU - Tan, Jacintha

PY - 2002

Y1 - 2002

UR - http://www.uq.edu.au/emonet/Conferences/conference_abstracts

M3 - Abstract

SP - -

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Tan J. What aspect of serving customers produces the most negative emotion labor? It's a matter of culture. 2002. Abstract from Conference on Emotions and Organizational Life, .