We need to talk: HCI and the delicate topic of spoken language interaction

Matt Jones, Sharon Oviatt, Stephen Brewster, Gerald Penn, Cosmin Munteanu, Steve Whittaker, Nitendra Rajput, Amit Nanavati

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

8 Citations (Scopus)

Abstract

Speech and natural language remain our most natural form of interaction; yet the HCI community have been very timid about focusing their attention on designing and developing spoken language interaction techniques. This may be due to a widespread perception that perfect domain-independent speech recognition is an unattainable goal. Progress is continuously being made in the engineering and science of speech and natural language processing, however, and there is also recent research that suggests that many applications of speech require far less than 100% accuracy to be useful in many contexts. Engaging the CHI community now is timely – many recent commercial applications, especially in the mobile space, are already tapping the increased interest in and need for natural user interfaces (NUIs) by enabling speech interaction in their products. As such, the goal of this panel is to bring together interaction designers, usability researchers, and general HCI practitioners to discuss the opportunities and directions to take in designing more natural interactions based on spoken language, and to look at how we can leverage recent advances in speech processing in order to gain widespread acceptance of speech and natural language interaction.

Original languageEnglish
Title of host publicationCHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems
Subtitle of host publicationChanging Perspectives
EditorsMichel Beaudouin-Lafon, Patrick Baudisch, Wendy E. Mackay
PublisherAssociation for Computing Machinery (ACM)
Pages2459-2464
Number of pages6
ISBN (Electronic)9781450318990
DOIs
Publication statusPublished - 27 Apr 2013
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2013 - Paris, France
Duration: 27 Apr 20132 May 2013
Conference number: 31st
https://chi2013.acm.org/program/

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2013-April

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2013
Abbreviated titleCHI 2013
CountryFrance
CityParis
Period27/04/132/05/13
OtherTheme: Changing Perspectives
Internet address

Keywords

  • Automatic Speech Recognition
  • Speech Interaction

Cite this

Jones, M., Oviatt, S., Brewster, S., Penn, G., Munteanu, C., Whittaker, S., Rajput, N., & Nanavati, A. (2013). We need to talk: HCI and the delicate topic of spoken language interaction. In M. Beaudouin-Lafon, P. Baudisch, & W. E. Mackay (Eds.), CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives (pp. 2459-2464). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2013-April). Association for Computing Machinery (ACM). https://doi.org/10.1145/2468356.2468803