Wanting to be heard: Mental health consumers' experiences of information about medication

Brenda Happell, Elizabeth Manias, Cath Roper

Research output: Contribution to journalArticleResearchpeer-review

47 Citations (Scopus)


The complexities accompanying the prescription of antipsychotic medication for people experiencing a mental illness have been extensively documented in the literature. The views and experiences of consumers of mental health services, however, are almost entirely absent. This paper describes the findings of a qualitative study undertaken to examine the experiences of consumers, specifically in relation to education and decision making with regards to medication. The findings from a focus group conducted with consumers (n = 9) revealed an overall dissatisfaction with information provided and the opportunity to participate in decision making. Data analysis revealed four major themes: information to consumers; acknowledgement and recognition of consumers; roles of health professionals; and the experience of wellness and adherence. The findings suggest the need for significant change if the goals of the Third National Mental Health Plan are to be realized.

Original languageEnglish
Pages (from-to)242-248
Number of pages7
JournalInternational Journal of Mental Health Nursing
Issue number4
Publication statusPublished - Dec 2004
Externally publishedYes


  • Adherence
  • Consumer perspective
  • Education
  • Health professionals
  • Medication
  • Mental health nursing

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