Visitor attendance motivations at consumer travel exhibitions

Bongkosh Rittichainuwat, Judith Fiona Mair

Research output: Contribution to journalArticleResearchpeer-review

61 Citations (Scopus)


This study identifies the major motivations of visitors for attending consumer travel exhibitions and segments visitors based on their motivations. The findings suggest that visitors to consumer travel exhibitions have multiple motivations: acquiring purchase information, being attracted by the theme, or being encouraged to visit by media coverage. Half of the visitors perceived travel fairs to be an important distribution channel through which they could get special deals on travel to desirable destinations (or at least sourcing information on travel). It seems likely that consumer travel show attendance may be closely linked with the individual leisure desires of the visitor. The study suggests two clusters: 1) Shopper cluster whose major motivation is purchasing and 2) Total Visitors whose motivation is to undertake an ongoing information search and attend seminars to maintain their awareness of new trends with the tourism industry.
Original languageEnglish
Pages (from-to)1236 - 1244
Number of pages9
JournalTourism Management
Issue number5
Publication statusPublished - 2012

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