Abstract
Delivering training to volunteers is a huge challenge for non-governmental organisations (NGOs). Traditional classroom-based approaches that dominate training are problematic due to the limited participation they offer to trainees. Peer-led approaches however, have shown promise in helping NGOs utilise trainee experiences within training. Although technologies are playing an increasing role in training, their benefits are not well understood. We describe our experience of designing peer-led training for community volunteers in rural India. Working alongside an NGO involved in community regeneration and social action, we collaboratively delivered a ten-day training workshop, deploying audio technologies to engage the participants in sharing lived experiences. We draw on reflections from trainers and trainees on how utilising participant voice can enhance training. We highlight opportunities around the usage of audio technologies for engaging with participant voice, including the ability to reclaim trainee agency within training and to work within cultural barriers.
Original language | English |
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Title of host publication | Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems |
Editors | Joanna McGrenere, Andy Cockburn |
Place of Publication | New York NY USA |
Publisher | Association for Computing Machinery (ACM) |
Number of pages | 14 |
ISBN (Electronic) | 9781450367080 |
ISBN (Print) | 9781450367080 |
DOIs | |
Publication status | Published - Apr 2020 |
Event | International Conference on Human Factors in Computing Systems 2020 - Honolulu , United States of America Duration: 25 Apr 2020 → 30 Apr 2020 Conference number: 38th https://chi2020.acm.org (Website) https://dl.acm.org/doi/proceedings/10.1145/3313831 (Proceedings) |
Conference
Conference | International Conference on Human Factors in Computing Systems 2020 |
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Abbreviated title | CHI 2020 |
Country/Territory | United States of America |
City | Honolulu |
Period | 25/04/20 → 30/04/20 |
Internet address |
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Keywords
- audio technologies
- hci4d
- ictd
- learning
- ngo
- organizational training