Utilising insight journalism for community technology design

Nick Taylor; David M. Frohlich; Paul Egglestone; Justin Marshall; Jon Rogers; Alicia Blum-Ross; John Mills; Mike Shorter; Patrick Olivier

doi:10.1145/2556288.2557054

Utilising insight journalism for community technology design

Nick Taylor, David M. Frohlich, Paul Egglestone, Justin Marshall, Jon Rogers, Alicia Blum-Ross, John Mills, Mike Shorter, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

6 Citations (Scopus)

Abstract

We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Original language	English
Title of host publication	CHI 2014 - One of a CHInd
Subtitle of host publication	Conference Proceedings - Toronto, Canada - April 26 - May 1, 2014
Editors	Albrecht Schmidt, Tovi Grossman
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Pages	2995-3004
Number of pages	10
ISBN (Electronic)	9781450324731
DOIs	https://doi.org/10.1145/2556288.2557054
Publication status	Published - 2014
Externally published	Yes
Event	International Conference on Human Factors in Computing Systems 2014 - Metro Toronto Convention Centre, Toronto, Canada Duration: 26 Apr 2014 → 1 May 2014 Conference number: 32nd https://chi2014.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/2556288 (Proceedings)

Conference

Conference	International Conference on Human Factors in Computing Systems 2014
Abbreviated title	CHI 2014
Country/Territory	Canada
City	Toronto
Period	26/04/14 → 1/05/14
Internet address	https://chi2014.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/2556288 (Proceedings)

Keywords

Citizen journalism
Co-design
Community
Design
Ethnography
Local innovation
Participatory design

Access to Document

10.1145/2556288.2557054

Cite this

Taylor, N., Frohlich, D. M., Egglestone, P., Marshall, J., Rogers, J., Blum-Ross, A., Mills, J., Shorter, M., & Olivier, P. (2014). Utilising insight journalism for community technology design. In A. Schmidt, & T. Grossman (Eds.), CHI 2014 - One of a CHInd: Conference Proceedings - Toronto, Canada - April 26 - May 1, 2014 (pp. 2995-3004). Association for Computing Machinery (ACM). https://doi.org/10.1145/2556288.2557054

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abstract = "We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.",

keywords = "Citizen journalism, Co-design, Community, Design, Ethnography, Local innovation, Participatory design",

author = "Nick Taylor and Frohlich, {David M.} and Paul Egglestone and Justin Marshall and Jon Rogers and Alicia Blum-Ross and John Mills and Mike Shorter and Patrick Olivier",

year = "2014",

doi = "10.1145/2556288.2557054",

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booktitle = "CHI 2014 - One of a CHInd",

publisher = "Association for Computing Machinery (ACM)",

address = "United States of America",

note = "International Conference on Human Factors in Computing Systems 2014, CHI 2014 ; Conference date: 26-04-2014 Through 01-05-2014",

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Taylor, N, Frohlich, DM, Egglestone, P, Marshall, J, Rogers, J, Blum-Ross, A, Mills, J, Shorter, M & Olivier, P 2014, Utilising insight journalism for community technology design. in A Schmidt & T Grossman (eds), CHI 2014 - One of a CHInd: Conference Proceedings - Toronto, Canada - April 26 - May 1, 2014. Association for Computing Machinery (ACM), New York NY USA , pp. 2995-3004, International Conference on Human Factors in Computing Systems 2014, Toronto, Ontario, Canada, 26/04/14. https://doi.org/10.1145/2556288.2557054

Utilising insight journalism for community technology design. / Taylor, Nick; Frohlich, David M.; Egglestone, Paul et al.
CHI 2014 - One of a CHInd: Conference Proceedings - Toronto, Canada - April 26 - May 1, 2014. ed. / Albrecht Schmidt; Tovi Grossman. New York NY USA : Association for Computing Machinery (ACM), 2014. p. 2995-3004.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AU - Taylor, Nick

AU - Frohlich, David M.

AU - Egglestone, Paul

AU - Marshall, Justin

AU - Rogers, Jon

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AU - Mills, John

AU - Shorter, Mike

AU - Olivier, Patrick

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AB - We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

KW - Citizen journalism

KW - Co-design

KW - Community

KW - Design

KW - Ethnography

KW - Local innovation

KW - Participatory design

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Taylor N, Frohlich DM, Egglestone P, Marshall J, Rogers J, Blum-Ross A et al. Utilising insight journalism for community technology design. In Schmidt A, Grossman T, editors, CHI 2014 - One of a CHInd: Conference Proceedings - Toronto, Canada - April 26 - May 1, 2014. New York NY USA : Association for Computing Machinery (ACM). 2014. p. 2995-3004 doi: 10.1145/2556288.2557054

Utilising insight journalism for community technology design

Abstract

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Keywords

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