Usability Analysis of My TelU Application Using System Usability Scale

Fajar Angga Liberty Sigalingging; Muhammad Johan Alibasa; Hilal Hudan Nuha

doi:10.23919/EECSI56542.2022.9946493

Usability Analysis of My TelU Application Using System Usability Scale

Fajar Angga Liberty Sigalingging, Muhammad Johan Alibasa, Hilal Hudan Nuha

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

3 Citations (Scopus)

Abstract

My TelU application is a mobile application developed by Telkom University to support and improve the quality of mobile-based learning systems. This application helps students to check their schedules, grades, attendances, notifications, news, and micro social media timelines. This study was conducted to determine one aspect of user satisfactions with My TelU application using Usability Testing, specifically with System Usability Scale (SUS) and SPSS for data analysis. We ran quantitative research with primary data collection conducted by distributing questionnaires to a total of 400 Telkom University student respondents. This number of participants is sufficient based on sample calculations from the existing population. Our results showed that My TelU application received a score of 74.5 with a 'Good' rating indicating that improvements can still be made. In this paper, we provided some recommendations to enhance the usability level of My TelU application.

Original language	English
Title of host publication	Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022
Editors	Mochammad Facta, Mohammad Syafrullah, Munawar Agus Riyadi, Imam Much Ibnu Subroto, Irawan Irawan
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	244-249
Number of pages	6
ISBN (Electronic)	9786239213558
ISBN (Print)	9781665470438
DOIs	https://doi.org/10.23919/EECSI56542.2022.9946493
Publication status	Published - 2022
Externally published	Yes
Event	International Conference on Electrical Engineering, Computer Science and Informatics 2022 - Jakarta, Indonesia Duration: 6 Oct 2022 → 7 Oct 2022 Conference number: 9th https://ieeexplore.ieee.org/xpl/conhome/9946386/proceeding (Proceedings) https://eecsi.org/ (Website)

Publication series

Name	International Conference on Electrical Engineering, Computer Science and Informatics (EECSI)
Publisher	IEEE, Institute of Electrical and Electronics Enginee
Volume	2022-October
ISSN (Print)	2407-439X

Conference

Conference	International Conference on Electrical Engineering, Computer Science and Informatics 2022
Abbreviated title	EECSI 2022
Country/Territory	Indonesia
City	Jakarta
Period	6/10/22 → 7/10/22
Internet address	https://ieeexplore.ieee.org/xpl/conhome/9946386/proceeding (Proceedings) https://eecsi.org/ (Website)

Keywords

My TelU
SPSS
System Usability Scale
Usability Testing

Access to Document

10.23919/EECSI56542.2022.9946493

Cite this

Sigalingging, F. A. L., Alibasa, M. J., & Nuha, H. H. (2022). Usability Analysis of My TelU Application Using System Usability Scale. In M. Facta, M. Syafrullah, M. A. Riyadi, I. M. I. Subroto, & I. Irawan (Eds.), Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022 (pp. 244-249). (International Conference on Electrical Engineering, Computer Science and Informatics (EECSI); Vol. 2022-October). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.23919/EECSI56542.2022.9946493

Sigalingging, Fajar Angga Liberty ; Alibasa, Muhammad Johan ; Nuha, Hilal Hudan. / Usability Analysis of My TelU Application Using System Usability Scale. Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022. editor / Mochammad Facta ; Mohammad Syafrullah ; Munawar Agus Riyadi ; Imam Much Ibnu Subroto ; Irawan Irawan. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2022. pp. 244-249 (International Conference on Electrical Engineering, Computer Science and Informatics (EECSI)).

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title = "Usability Analysis of My TelU Application Using System Usability Scale",

abstract = "My TelU application is a mobile application developed by Telkom University to support and improve the quality of mobile-based learning systems. This application helps students to check their schedules, grades, attendances, notifications, news, and micro social media timelines. This study was conducted to determine one aspect of user satisfactions with My TelU application using Usability Testing, specifically with System Usability Scale (SUS) and SPSS for data analysis. We ran quantitative research with primary data collection conducted by distributing questionnaires to a total of 400 Telkom University student respondents. This number of participants is sufficient based on sample calculations from the existing population. Our results showed that My TelU application received a score of 74.5 with a 'Good' rating indicating that improvements can still be made. In this paper, we provided some recommendations to enhance the usability level of My TelU application.",

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author = "Sigalingging, \{Fajar Angga Liberty\} and Alibasa, \{Muhammad Johan\} and Nuha, \{Hilal Hudan\}",

note = "Publisher Copyright: {\textcopyright} 2022 Institute of Advanced Engineering and Science (IAES).; International Conference on Electrical Engineering, Computer Science and Informatics 2022, EECSI 2022 ; Conference date: 06-10-2022 Through 07-10-2022",

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Sigalingging, FAL, Alibasa, MJ & Nuha, HH 2022, Usability Analysis of My TelU Application Using System Usability Scale. in M Facta, M Syafrullah, MA Riyadi, IMI Subroto & I Irawan (eds), Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022. International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), vol. 2022-October, IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 244-249, International Conference on Electrical Engineering, Computer Science and Informatics 2022, Jakarta, Indonesia, 6/10/22. https://doi.org/10.23919/EECSI56542.2022.9946493

Usability Analysis of My TelU Application Using System Usability Scale. / Sigalingging, Fajar Angga Liberty; Alibasa, Muhammad Johan; Nuha, Hilal Hudan.
Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022. ed. / Mochammad Facta; Mohammad Syafrullah; Munawar Agus Riyadi; Imam Much Ibnu Subroto; Irawan Irawan. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers, 2022. p. 244-249 (International Conference on Electrical Engineering, Computer Science and Informatics (EECSI); Vol. 2022-October).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

TY - GEN

T1 - Usability Analysis of My TelU Application Using System Usability Scale

AU - Sigalingging, Fajar Angga Liberty

AU - Alibasa, Muhammad Johan

AU - Nuha, Hilal Hudan

N1 - Conference code: 9th

PY - 2022

Y1 - 2022

N2 - My TelU application is a mobile application developed by Telkom University to support and improve the quality of mobile-based learning systems. This application helps students to check their schedules, grades, attendances, notifications, news, and micro social media timelines. This study was conducted to determine one aspect of user satisfactions with My TelU application using Usability Testing, specifically with System Usability Scale (SUS) and SPSS for data analysis. We ran quantitative research with primary data collection conducted by distributing questionnaires to a total of 400 Telkom University student respondents. This number of participants is sufficient based on sample calculations from the existing population. Our results showed that My TelU application received a score of 74.5 with a 'Good' rating indicating that improvements can still be made. In this paper, we provided some recommendations to enhance the usability level of My TelU application.

AB - My TelU application is a mobile application developed by Telkom University to support and improve the quality of mobile-based learning systems. This application helps students to check their schedules, grades, attendances, notifications, news, and micro social media timelines. This study was conducted to determine one aspect of user satisfactions with My TelU application using Usability Testing, specifically with System Usability Scale (SUS) and SPSS for data analysis. We ran quantitative research with primary data collection conducted by distributing questionnaires to a total of 400 Telkom University student respondents. This number of participants is sufficient based on sample calculations from the existing population. Our results showed that My TelU application received a score of 74.5 with a 'Good' rating indicating that improvements can still be made. In this paper, we provided some recommendations to enhance the usability level of My TelU application.

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T3 - International Conference on Electrical Engineering, Computer Science and Informatics (EECSI)

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BT - Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022

A2 - Facta, Mochammad

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PB - IEEE, Institute of Electrical and Electronics Engineers

CY - Piscataway NJ USA

T2 - International Conference on Electrical Engineering, Computer Science and Informatics 2022

Y2 - 6 October 2022 through 7 October 2022

ER -

Sigalingging FAL, Alibasa MJ, Nuha HH. Usability Analysis of My TelU Application Using System Usability Scale. In Facta M, Syafrullah M, Riyadi MA, Subroto IMI, Irawan I, editors, Proceedings - 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) 2022. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2022. p. 244-249. (International Conference on Electrical Engineering, Computer Science and Informatics (EECSI)). doi: 10.23919/EECSI56542.2022.9946493

Usability Analysis of My TelU Application Using System Usability Scale

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