| Original language | English |
|---|---|
| Title of host publication | Service Quality lLManagement in Hospitality, Tourism, and Leisure |
| Editors | J Kandampully, C Mok, B Sparks |
| Place of Publication | Binghamton USA |
| Publisher | Haworth Hospitality Press |
| Pages | 15 - 49 |
| Number of pages | 35 |
| ISBN (Print) | 0-7890-0726-6 |
| Publication status | Published - 2001 |
Unique characteristics of tourism, hospitality, and leisure services
Yvette Reisinger
Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review