@inproceedings{54acbc250b3249288d573a854f215409,
title = "Unintended consequences: On conducting ethical sociotechnical research with/for older people",
abstract = "Despite a growing concern with ethics in sociotechnical studies with/for older people (aged 65+), we still lack an exploration of strategies to identify and tackle potential negative effects that can emerge during and after the research. This is particularly critical when working with frail participants, vulnerable groups, or sensitive settings. How can we ensure that the technology we develop and/or evaluate does not harmfully impact our research participants, even if unintentionally? Drawing on a case study of a communication app developed to address loneliness and social isolation in later life, as well as on years of ethnographic fieldwork with older people, we argue for an ethical display approach. This approach: i) bridges procedural and situational ethics, ii) engages ethics throughout the research process, and iii) maps both positive and negative 'unintended consequences', applying Robert K. Merton's sociological framework.",
keywords = "Ethics, Human-computer interaction, Older adults, Sensitive settings, Sociotechnical research, Vulnerable populations",
author = "Neves, {Barbara Barbosa} and Sergio Savago",
year = "2019",
month = jun,
day = "1",
doi = "10.23919/CISTI.2019.8760842",
language = "English",
series = "Iberian Conference on Information Systems and Technologies, CISTI",
publisher = "IEEE, Institute of Electrical and Electronics Engineers",
editor = "Ramiro Goncalves and Isabel Pedrosa and Cota, {Manuel Perez} and Alvaro Rocha",
booktitle = "Proceedings of CISTI 2019 - 14th Iberian Conference on Information Systems and Technologies",
address = "United States of America",
note = "14th Iberian Conference on Information Systems and Technologies, CISTI 2019 ; Conference date: 19-06-2019 Through 22-06-2019",
}