Understanding the diversity of demands and challenges in education

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This issue of Teachers and Teaching: theory and practice opens with a paper titled The effect of teachers’ emotional labour on teaching satisfaction: moderation of emotional intelligence by Hongbiao Yin from the Chinese University of Hong Kong. The paper sets out to research teachers’ sensitivity to emotional demands and the ways in which they are regulated through their work. Four instruments were used in the study, which included: (1) Emotional job demands scale; (2)Wong and Law’s emotional intelligence scale; (3) Teacher emotional labour strategy scale; and (4) Teaching satisfaction scale. The project involved a survey of Chinese teachers (N = 1281), results of which were analysed through hierarchical regression in order to quantify the relationships amongst ‘emotional job demands, emotional intelligence, emotional labour strategies and teaching satisfaction’. Yin highlights three major implications from the study. The first is that teachers need to adopt specific strategies in order to manage the emotional demands of their work, which, in so doing, influences the effectiveness of their practice. The second is that deep acting(see e.g. Gross, 1998) as a way of regulating emotions means teachers need to be able to employ ‘attention deployment in which one turns attention toward or away from something to influence his or her emotions, and cognitive change in which one re-evaluates the situation or one’s capability to manage the situation in order to influence one’s emotions’. Finally, emotional intelligence appears to be important in offering a protection effective through processes of emotional labour. Yin makes the point that although the study was conducted with Chinese teachers,the results support the work of others internationally and therefore speaks to the field in ways that should be informative for teaching and teacher education. As such, the study highlights what Yin believes is the importance of emotional intelligence as an aspect of the professional standards for teaching.
Original languageEnglish
Pages (from-to)785-788
Number of pages4
JournalTeachers and teaching: theory and practice
Issue number7
Publication statusPublished - 3 Oct 2015

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