Understanding cloud ERP adoption phenomenon: large organizational perspective

Ushered by the emergence of cloud computing technologies in the late 2000s, cloud enterprise resource planning (ERP) systems are becoming the 'new normal' as organizations have started migrating from their on-premise ERP to the cloud environment. Consensus in the literature indicates the criticality of transition to cloud-based technologies is fraught with benefits and risks alike. Experts have advocated for extensive judgement and insights of IT decision makers, which are more applicable for large organizations. A research model, influenced by the Theory of Reasoned Action (TRA) and ambidexterity construct, has been developed to understand senior managers' decision-making process for cloud ERP adoption. Being exploratory and theory building in nature, a multi-case study method will be applied. This study is expected to contribute to innovation adoption literature as well as help in clients' better understanding for resolution of decisional dilemma for adopting a complex system like cloud ERP.