Trade-offs in customer-employee focus: implications on boundary-spanning capabilities

Yelena Tsarenko, Felix T Mavondo, Mark T Gabbott, Graham Hooley, Gordon Greenly

Research output: Contribution to journalArticleResearchpeer-review

Original languageEnglish
Pages (from-to)105 - 124
Number of pages20
JournalJournal of Euromarketing
Volume14
Issue number1/2
DOIs
Publication statusPublished - 2005

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