Tracing latent dependencies across software teams through error-handling graphs

Burak Turhan, Kari Kuutti

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


It is important to identify and act upon coordination problems within and across distributed software development teams in the context of global software development (GSD). Such problems jeopardize the quality of the system under development, and their identification is paramount to mitigate quality related risks. In this paper, we introduce a visualization tool, namely error-handling
graph, that shows the interactions of development teams in terms of the reported and fixed errors during software development, and guides project managers to focus their efforts towards locating root problem causes. We present an example based on the data collected from the issue repository of an industrial project and discuss errorhandling graph’s potential implications. The initial
feedback from the piloting industrial team is positive, though a thorough evaluation is still needed. In practice, error graphs could be helpful in identifying the sources of problems and the opportunities for improvement, by creating awareness through data-driven insights for enhancing the way of working within and across software development teams.
Original languageEnglish
Title of host publicationPosition Papers accepted for the workshop - Global Software Development in a CSCW Perspective
Subtitle of host publicationCSCW 2014 Conference, Baltimore, US, February 2014
EditorsMeredith Ringel Morris , Madhu Reddy
Place of PublicationNew York NY USA
PublisherNext Generation Technologies and Processes for Global Software Development
Number of pages4
Publication statusPublished - 2014
Externally publishedYes
EventGlobal Software Development in a CSCW Perspective 2014 - Baltimore, United States of America
Duration: 14 Feb 201414 Feb 2014
Conference number: 17th


ConferenceGlobal Software Development in a CSCW Perspective 2014
Abbreviated titleCSCW
Country/TerritoryUnited States of America
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