Towards understanding emotional response to requirements changes in agile teams

Kashumi Madampe, Rashina Hoda, Paramvir Singh

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

3 Citations (Scopus)


Agile software development welcomes requirements changes even late in the process. However, it is unclear how agile teams respond to these changes. Therefore, as the starting point of a planned extensive study on handling requirements changes in agile projects, we examined the emotional responses to requirements changes by agile teams. In this paper, we (i) introduce a novel combined approach of using Grounded Theory and Sentiment Analysis (through SentiStrength and Job Emotion Scale), (ii) present three distinct phases of emotional responses, a summary of emotions, and variation in emotions and sentiment polarity (positivity, negativity, and neutrality) at each stage, and (iii) emphasize the necessity of taking emotional responses of agile teams into consideration when applying agile principles and practices to deal with changes.

Original languageEnglish
Title of host publicationProceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering
Subtitle of host publicationNew Ideas and Emerging Results, ICSE-NIER 2020
EditorsWillem Visser, Shin Yoo
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Number of pages4
ISBN (Electronic)9781450371261
Publication statusPublished - 2020
EventInternational Conference on Software Engineering 2020: New Ideas and Emerging Results - Online, Seoul, Korea, Republic of (South)
Duration: 27 Jun 202019 Jul 2020
Conference number: 42nd (Proceedings)


ConferenceInternational Conference on Software Engineering 2020
Abbreviated titleICSE-NIER 2020
Country/TerritoryKorea, Republic of (South)
OtherTrack within the International Conference on Software Engineering
Internet address


  • Agile Software Development
  • Emotions
  • Requirements Changes
  • Sentiments

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