Towards an information systems framework for dynamic organizational memory

F. Burstein, H. Linger, A. Zaslavsky, N. Crofts

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Organizational memory information systems (OMIS) implement important aspects of organizational memory with the aim of enhancing organizational effectiveness. We propose a three layered framework for a dynamic OMIS. The framework consists of a pragmatic layer to support the actual activity; a conceptual layer to store the concepts (meta knowledge) inherent in that activity; and a process layer to store the experience of performing that activity. Both the conceptual and process layers are representing organizational memory repositories in the form of respective models. The implementation of OMIS assumes that any activity is the instantiation of relevant conceptual and process models and includes the reuse of knowledge stored in association with those models. In this way organizational memory is always mapped to current activity, its adequacy constantly evaluated. This provides the potential for the models to evolve as a direct result of the current activity. A partial implementation of this framework to support epidemiological research is illustrated.

Original languageEnglish
Title of host publicationInformation Systems - Collaboration Systems and Technology
Editors Anon
Number of pages9
Publication statusPublished - 1 Dec 1997
EventHawaii International Conference on System Sciences 1997 - Wailea, United States of America
Duration: 7 Jan 199710 Jan 1997
Conference number: 30th (Proceedings)


ConferenceHawaii International Conference on System Sciences 1997
Abbreviated titleHICSS 1997
Country/TerritoryUnited States of America
Internet address

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