Tinkering in Sunway City: sustainable transportation and mobility for older dwellers

Ka Po Wong, Pei-Lee Teh, Jing Qin

Research output: Chapter in Book/Report/Conference proceedingConference PaperOtherpeer-review


Age-friendly transportation design is an important factor in fostering mobility for older adults. Mobility is associated with older adults’ lifestyle, wellbeing and quality of life. The government of Malaysia is dedicated to developing an age-friendly city to address the rapid expansion of the ageing population. Sunway City is a township in Malaysia, seamlessly linking public transport such as Bus Rapid Transit (BRT), free shuttle buses and elevated canopy walk. Therefore, it is necessary to examine the design of transportation in Sunway City to achieve the aspiration of an age-friendly city. Focus groups and individual interviews were conducted to examine the attitudes and experiences towards different transportation modes in Sunway City, in which 32 older adults were interviewed. It was found that the transportation design did not fully meet the criteria of age-friendly transportation suggested by the World Health Organization (WHO) because the physical design did not adequately address the needs of older people with physical and cognitive impairments. Education on respecting older adults should be enhanced among young adults for the purpose of creating an age-friendly community. The findings provide insights for Malaysian authorities to optimise the transportation systems and services in future.

Original languageEnglish
Title of host publicationCross-Cultural Design
Subtitle of host publication15th International Conference, CCD 2023 Held as Part of the 25th International Conference, HCII 2023 Copenhagen, Denmark, July 23–28, 2023 Proceedings, Part I
EditorsPei-Luen Patrick Rau
Place of PublicationCham Switzerland
Number of pages12
ISBN (Electronic)9783031359361
ISBN (Print)9783031359354
Publication statusPublished - 2023
EventInternational Conference on Cross-Cultural Design (CCD) Held as Part of International Conference on Human-Computer Interaction (HCI International) 2023 - Copenhagen, Denmark
Duration: 23 Jul 202328 Jul 2023
Conference number: 15th
https://doi.org/10.1007/978-3-031-35936-1 (Proceedings)

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14022 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


ConferenceInternational Conference on Cross-Cultural Design (CCD) Held as Part of International Conference on Human-Computer Interaction (HCI International) 2023
Abbreviated titleCCD 2023
Internet address


  • Active Ageing
  • Age-Friendly City
  • Ageing Population
  • Sustainable Mobility
  • Transportation System

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