Time to retire old methodologies? Reflecting on conducting usability evaluations with older adults

Rachel L. Franz, Cosmin Munteanu, Barbara Barbosa Neves, Ronald Baecker

Research output: Chapter in Book/Report/Conference proceedingConference PaperOtherpeer-review

4 Citations (Scopus)

Abstract

The global population is becoming older, and the trend for this shift is only accelerating. At the same time, older adults are using the Internet and mobile technologies in increasingly large numbers. As evidenced by the proceedings of many conferences such as the ACM MobileHCI or the ACM CHI, the usability of interactive technologies designed for older adults is of significant concern. Yet, the methodologies we employ for designing and evaluating such interfaces are largely the same as those used for any other user group. In this position paper, we argue that one methodological size does not fit all especially when it comes to usability evaluations with older adults. We do so by reflecting on our own experiences with designing and evaluating interactive technologies for older adults (particularly for those over 80 years - the "oldest old"). We then propose for discussion senior-centred approaches and adaptations of established usability evaluation methodologies.

Original languageEnglish
Title of host publicationMobileHCI 2015 - Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct
PublisherAssociation for Computing Machinery (ACM)
Pages912-915
Number of pages4
ISBN (Electronic)9781450336536
DOIs
Publication statusPublished - 24 Aug 2015
Externally publishedYes
EventInternational Conference on Human-Computer Interaction with Mobile Devices and Services -
Duration: 1 Jan 2050 → …

Publication series

NameMobileHCI 2015 - Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct

Conference

ConferenceInternational Conference on Human-Computer Interaction with Mobile Devices and Services
Abbreviated titleMobileHCI
Period1/01/50 → …

Keywords

  • Evaluation methodologies
  • Older adults
  • Usability

Cite this

Franz, R. L., Munteanu, C., Neves, B. B., & Baecker, R. (2015). Time to retire old methodologies? Reflecting on conducting usability evaluations with older adults. In MobileHCI 2015 - Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (pp. 912-915). (MobileHCI 2015 - Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct). Association for Computing Machinery (ACM). https://doi.org/10.1145/2786567.2794303