Ticket to talk: supporting conversation between young people and people with dementia through digital media

Daniel Welsh, Kellie Morrissey, Sarah Foley, Roisin McNaney, Christos Salis, John McCarthy, John Vines

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

32 Citations (Scopus)

Abstract

We explore the role of digital media in supporting intergenerational interactions between people with dementia and young people. Though meaningful social interaction is integral to quality of life in dementia, initiating conversation with a person with dementia can be challenging, especially for younger people who may lack knowledge of someone's life history. This can be further compounded without a nuanced understanding of the nature of dementia, along with an unfamiliarity in leading and maintaining conversation. We designed a mobile application - Ticket to Talk - to support intergenerational interactions by encouraging young people to collect media relevant to individuals with dementia to use in conversations with people with dementia. We evaluated Ticket to Talk through trials with two families, a care home, and groups of older people. We highlight difficulties in using technologies such as this as a conversational tool, the value of digital media in supporting intergenerational interactions, and the potential to positively shape people with dementia's agency in social settings.

Original languageEnglish
Title of host publicationProceedings of the 2018 CHI Conference on Human Factors in Computing Systems
EditorsAnna Cox, Mark Perry
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages14
ISBN (Electronic)9781450356206, 9781450356213
DOIs
Publication statusPublished - Apr 2018
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2018 - Palais des Congrès de Montréal, Montreal, Canada
Duration: 21 Apr 201826 Apr 2018
Conference number: 36th
https://chi2018.acm.org/
https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2018
Abbreviated titleCHI 2018
CountryCanada
CityMontreal
Period21/04/1826/04/18
Internet address

Keywords

  • Communication
  • Dementia
  • Families
  • Intergenerational
  • Technology
  • Volunteers

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