Third Party Interventions Across Cultures: No "One Best Choice"

Donald E. Conlon, Christopher J. Meyer, Anne L. Lytle, Harold W. Willaby

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

2 Citations (Scopus)

Abstract

In this article, we focus on alternative dispute resolution procedures, in particular third party procedures. We describe eight different procedures and provide examples of how these procedures are used in different cultural contexts. We then evaluate the procedures in terms of how they impact four key criteria that have been noted in the literature related to negotiation: process criteria, settlement criteria, issue-related criteria, and relationship criteria. We subsequently explore the potential impact of culture on evaluations of these criteria. We finish with a discussion of future directions for research and practice, emphasizing that procedural recommendations should be made carefully when the criteria for effectiveness and applicability are derived from US-centric research. In other words, there is not "one best choice" for third party procedures universal to the myriad cultures on our planet.

Original languageEnglish
Title of host publicationResearch in Personnel and Human Resources Management
EditorsJoseph Martocchio
Pages309-349
Number of pages41
DOIs
Publication statusPublished - 27 Jun 2007

Publication series

NameResearch in Personnel and Human Resources Management
Volume26
ISSN (Print)0742-7301

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