TY - CHAP
T1 - Third Party Interventions Across Cultures
T2 - No "One Best Choice"
AU - Conlon, Donald E.
AU - Meyer, Christopher J.
AU - Lytle, Anne L.
AU - Willaby, Harold W.
PY - 2007/6/27
Y1 - 2007/6/27
N2 - In this article, we focus on alternative dispute resolution procedures, in particular third party procedures. We describe eight different procedures and provide examples of how these procedures are used in different cultural contexts. We then evaluate the procedures in terms of how they impact four key criteria that have been noted in the literature related to negotiation: process criteria, settlement criteria, issue-related criteria, and relationship criteria. We subsequently explore the potential impact of culture on evaluations of these criteria. We finish with a discussion of future directions for research and practice, emphasizing that procedural recommendations should be made carefully when the criteria for effectiveness and applicability are derived from US-centric research. In other words, there is not "one best choice" for third party procedures universal to the myriad cultures on our planet.
AB - In this article, we focus on alternative dispute resolution procedures, in particular third party procedures. We describe eight different procedures and provide examples of how these procedures are used in different cultural contexts. We then evaluate the procedures in terms of how they impact four key criteria that have been noted in the literature related to negotiation: process criteria, settlement criteria, issue-related criteria, and relationship criteria. We subsequently explore the potential impact of culture on evaluations of these criteria. We finish with a discussion of future directions for research and practice, emphasizing that procedural recommendations should be made carefully when the criteria for effectiveness and applicability are derived from US-centric research. In other words, there is not "one best choice" for third party procedures universal to the myriad cultures on our planet.
UR - http://www.scopus.com/inward/record.url?scp=34250740358&partnerID=8YFLogxK
U2 - 10.1016/S0742-7301(07)26007-4
DO - 10.1016/S0742-7301(07)26007-4
M3 - Chapter (Book)
AN - SCOPUS:34250740358
SN - 076231432X
SN - 9780762314324
T3 - Research in Personnel and Human Resources Management
SP - 309
EP - 349
BT - Research in Personnel and Human Resources Management
A2 - Martocchio, Joseph
ER -