ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management

Adrian K. Clear; Samantha Mitchell Finnigan; Patrick Olivier; Rob Comber

doi:10.1145/3173574.3173956

ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management

Adrian K. Clear, Samantha Mitchell Finnigan, Patrick Olivier, Rob Comber

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

12 Citations (Scopus)

Abstract

Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

Original language	English
Title of host publication	CHI 2018 - Engage with CHI
Subtitle of host publication	CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Editors	Anna Cox, Mark Perry
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	12
ISBN (Electronic)	9781450356206, 9781450356213
DOIs	https://doi.org/10.1145/3173574.3173956
Publication status	Published - 2018
Externally published	Yes
Event	International Conference on Human Factors in Computing Systems 2018 - Palais des Congrès de Montréal, Montreal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 Conference number: 36th https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Conference

Conference	International Conference on Human Factors in Computing Systems 2018
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montreal
Period	21/04/18 → 26/04/18
Internet address	https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Keywords

Energy
Office
Qualitative methods
Subjective experience
Survey
Thermal comfort
Workplace

Access to Document

10.1145/3173574.3173956Licence: CC BY

257008917-oaFinal published version, 937 KB

Cite this

Clear, A. K., Finnigan, S. M., Olivier, P., & Comber, R. (2018). ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management. In A. Cox, & M. Perry (Eds.), CHI 2018 - Engage with CHI : CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems [382] Association for Computing Machinery (ACM). https://doi.org/10.1145/3173574.3173956

Clear, Adrian K. ; Finnigan, Samantha Mitchell ; Olivier, Patrick ; Comber, Rob. / ThermoKiosk : investigating roles for digital surveys of thermal experience in workplace comfort management. CHI 2018 - Engage with CHI : CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. editor / Anna Cox ; Mark Perry. New York NY USA : Association for Computing Machinery (ACM), 2018.

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abstract = "Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.",

keywords = "Energy, Office, Qualitative methods, Subjective experience, Survey, Thermal comfort, Workplace",

author = "Clear, {Adrian K.} and Finnigan, {Samantha Mitchell} and Patrick Olivier and Rob Comber",

year = "2018",

doi = "10.1145/3173574.3173956",

language = "English",

editor = "Cox, {Anna } and Perry, {Mark }",

booktitle = "CHI 2018 - Engage with CHI",

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address = "United States of America",

note = "International Conference on Human Factors in Computing Systems 2018, CHI 2018 ; Conference date: 21-04-2018 Through 26-04-2018",

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Clear, AK, Finnigan, SM, Olivier, P & Comber, R 2018, ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management. in A Cox & M Perry (eds), CHI 2018 - Engage with CHI : CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., 382, Association for Computing Machinery (ACM), New York NY USA, International Conference on Human Factors in Computing Systems 2018, Montreal, Quebec, Canada, 21/04/18. https://doi.org/10.1145/3173574.3173956

ThermoKiosk : investigating roles for digital surveys of thermal experience in workplace comfort management. / Clear, Adrian K.; Finnigan, Samantha Mitchell; Olivier, Patrick; Comber, Rob.

CHI 2018 - Engage with CHI : CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ed. / Anna Cox; Mark Perry. New York NY USA : Association for Computing Machinery (ACM), 2018. 382.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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T1 - ThermoKiosk

T2 - International Conference on Human Factors in Computing Systems 2018

AU - Clear, Adrian K.

AU - Finnigan, Samantha Mitchell

AU - Olivier, Patrick

AU - Comber, Rob

N1 - Conference code: 36th

PY - 2018

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N2 - Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

AB - Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

KW - Energy

KW - Office

KW - Qualitative methods

KW - Subjective experience

KW - Survey

KW - Thermal comfort

KW - Workplace

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DO - 10.1145/3173574.3173956

M3 - Conference Paper

AN - SCOPUS:85046968290

BT - CHI 2018 - Engage with CHI

A2 - Cox, Anna

A2 - Perry, Mark

PB - Association for Computing Machinery (ACM)

CY - New York NY USA

Y2 - 21 April 2018 through 26 April 2018

ER -

Clear AK, Finnigan SM, Olivier P, Comber R. ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management. In Cox A, Perry M, editors, CHI 2018 - Engage with CHI : CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. New York NY USA: Association for Computing Machinery (ACM). 2018. 382 https://doi.org/10.1145/3173574.3173956

ThermoKiosk: investigating roles for digital surveys of thermal experience in workplace comfort management

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