The voice of YoDAA: A qualitative examination of youth alcohol and drug support delivered via email: Practitioner's response

Jade Northcott, Renee O'Donnell, Cara Munro, Alexandra Crocker, Dominic Ennis, Kellie Ferris, Deirdre Ryan, Angela Simpson, Kate Hall, Siobhan Lawler

Research output: Contribution to journalArticleResearchpeer-review


The purpose of this paper is to present the development of an email correspondence model for the delivery of Youth Alcohol and Other Drug (AOD) support that drew upon naturalistic data and practitioner reflections. Emails sent by Youth Drug and Alcohol Advice (YoDAA) practitioners between 2014 and 2015 which resulted in unsolicited feedback from service users were identified and examined for themes. The findings from this qualitative study have informed the development of the Voice of YoDAA Model, a best-practice method for delivering youth AOD support via email.
Original languageEnglish
Pages (from-to)22-43
Number of pages22
JournalDeveloping Practice
Issue number49
Publication statusPublished - 2018
Externally publishedYes

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