The use of electronic medical record system on dynamic capabilities and physician productivity

Research output: Chapter in Book/Report/Conference proceedingConference PaperOther


Transiting from manual to electronic medical record (EMR) system is a managerial concern due to human resistance to change and potential interruption to the existing workflow operation. Using PLS-SEM, findings show that doctors' perceived usefulness and ease of using the EMR system can be leveraged to enhance their dynamic capabilities for knowledge acquisition and deployment, thus having a positive impact on physician productivity. The study contributes towards policies and strategies that can enhance doctors' dynamic capabilities to leverage the implementation of the EMR system towards improving physician productivity from a developing country perspective.

Original languageEnglish
Title of host publicationProceedings of the 18th International Conference on Electronic Business, ICEB 2018
EditorsEldon Y. Li, Fang-Kai Chang
Place of PublicationUSA
PublisherAssociation for Information Systems
Number of pages9
Publication statusPublished - 2018
EventInternational Conference on Electronic Business 2018 - Guangxi, China
Duration: 2 Dec 20186 Dec 2018
Conference number: 18th (Proceedings)

Publication series

NameProceedings of the International Conference on Electronic Business (ICEB)
ISSN (Print)1683-0040


ConferenceInternational Conference on Electronic Business 2018
Abbreviated titleICEB 2018
Internet address


  • Developing country
  • Dynamic capabilities
  • Electronic medical record
  • Information systems
  • Intensive care unit
  • Physician productivity

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