The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective

Jenny Waycott; Ryan M. Kelly; Steven Baker; Barbara Barbosa Neves; Kong Saoane Thach; Reeva Lederman

doi:10.1145/3491102.3501956

The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective

Jenny Waycott, Ryan M. Kelly, Steven Baker, Barbara Barbosa Neves, Kong Saoane Thach, Reeva Lederman

Sociology

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

34 Citations (Scopus)

Abstract

Immersive virtual reality (VR) is being used as an enriching experience for people living in residential aged care, or nursing homes, where care staff play a critical role supporting clients to use VR. In HCI research concerned with technology use in aged care, however, the role of formal caregivers has received limited attention. We conducted interviews with 11 caregivers working in care homes that have implemented VR as part of the social program offered to residents. Our findings highlight tensions between the opportunities created by the immersive VR experience and the risks and challenges full immersion presents for people in aged care. In this paper, we draw on an ethics of care framework to make visible the care practices involved in facilitating VR in aged care homes, highlighting the care required to ensure that older adults experience benefits when using immersive VR, while risks and challenges are carefully managed.

Original language	English
Title of host publication	CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Place of Publication	New Orleans LA USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	17
ISBN (Electronic)	9781450391573
DOIs	https://doi.org/10.1145/3491102.3501956
Publication status	Published - 29 Apr 2022
Event	International Conference on Human Factors in Computing Systems 2022 - New Orleans, United States of America Duration: 29 Apr 2022 → 5 May 2022 Conference number: 40th https://dl.acm.org/doi/proceedings/10.1145/3491102 (ACM Digital Library - proceedings) https://chi2022.acm.org/ (Website) https://dl.acm.org/doi/proceedings/10.1145/3491101 (Extended Abstracts)

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	International Conference on Human Factors in Computing Systems 2022
Abbreviated title	CHI 2022
Country/Territory	United States of America
City	New Orleans
Period	29/04/22 → 5/05/22
Internet address	https://dl.acm.org/doi/proceedings/10.1145/3491102 (ACM Digital Library - proceedings) https://chi2022.acm.org/ (Website) https://dl.acm.org/doi/proceedings/10.1145/3491101 (Extended Abstracts)

Keywords

Aged Care
Aging
Ethics of Care
Virtual Reality

Access to Document

10.1145/3491102.3501956

Cite this

Waycott, J., Kelly, R. M., Baker, S., Barbosa Neves, B., Thach, K. S., & Lederman, R. (2022). The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective. In CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems Article 414 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery (ACM). https://doi.org/10.1145/3491102.3501956

Waycott, Jenny ; Kelly, Ryan M. ; Baker, Steven et al. / The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care : An Ethic of Care Perspective. CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. New Orleans LA USA : Association for Computing Machinery (ACM), 2022. (Conference on Human Factors in Computing Systems - Proceedings).

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title = "The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective",

abstract = "Immersive virtual reality (VR) is being used as an enriching experience for people living in residential aged care, or nursing homes, where care staff play a critical role supporting clients to use VR. In HCI research concerned with technology use in aged care, however, the role of formal caregivers has received limited attention. We conducted interviews with 11 caregivers working in care homes that have implemented VR as part of the social program offered to residents. Our findings highlight tensions between the opportunities created by the immersive VR experience and the risks and challenges full immersion presents for people in aged care. In this paper, we draw on an ethics of care framework to make visible the care practices involved in facilitating VR in aged care homes, highlighting the care required to ensure that older adults experience benefits when using immersive VR, while risks and challenges are carefully managed.",

keywords = "Aged Care, Aging, Ethics of Care, Virtual Reality",

author = "Jenny Waycott and Kelly, {Ryan M.} and Steven Baker and {Barbosa Neves}, Barbara and Thach, {Kong Saoane} and Reeva Lederman",

note = "Funding Information: This research was supported by an Australian Research Council Future Fellowship award (project number FT170100420) funded by the Australian Government. We thank the aged care organisation that supported this research and the participants who generously shared their experiences with us. Publisher Copyright: {\textcopyright} 2022 ACM.; International Conference on Human Factors in Computing Systems 2022, CHI 2022 ; Conference date: 29-04-2022 Through 05-05-2022",

year = "2022",

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day = "29",

doi = "10.1145/3491102.3501956",

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Waycott, J, Kelly, RM, Baker, S, Barbosa Neves, B, Thach, KS & Lederman, R 2022, The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective. in CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems., 414, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery (ACM), New Orleans LA USA, International Conference on Human Factors in Computing Systems 2022, New Orleans, Louisiana, United States of America, 29/04/22. https://doi.org/10.1145/3491102.3501956

The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective. / Waycott, Jenny; Kelly, Ryan M.; Baker, Steven et al.
CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. New Orleans LA USA: Association for Computing Machinery (ACM), 2022. 414 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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T2 - International Conference on Human Factors in Computing Systems 2022

AU - Waycott, Jenny

AU - Kelly, Ryan M.

AU - Baker, Steven

AU - Barbosa Neves, Barbara

AU - Thach, Kong Saoane

AU - Lederman, Reeva

N1 - Conference code: 40th

PY - 2022/4/29

Y1 - 2022/4/29

N2 - Immersive virtual reality (VR) is being used as an enriching experience for people living in residential aged care, or nursing homes, where care staff play a critical role supporting clients to use VR. In HCI research concerned with technology use in aged care, however, the role of formal caregivers has received limited attention. We conducted interviews with 11 caregivers working in care homes that have implemented VR as part of the social program offered to residents. Our findings highlight tensions between the opportunities created by the immersive VR experience and the risks and challenges full immersion presents for people in aged care. In this paper, we draw on an ethics of care framework to make visible the care practices involved in facilitating VR in aged care homes, highlighting the care required to ensure that older adults experience benefits when using immersive VR, while risks and challenges are carefully managed.

AB - Immersive virtual reality (VR) is being used as an enriching experience for people living in residential aged care, or nursing homes, where care staff play a critical role supporting clients to use VR. In HCI research concerned with technology use in aged care, however, the role of formal caregivers has received limited attention. We conducted interviews with 11 caregivers working in care homes that have implemented VR as part of the social program offered to residents. Our findings highlight tensions between the opportunities created by the immersive VR experience and the risks and challenges full immersion presents for people in aged care. In this paper, we draw on an ethics of care framework to make visible the care practices involved in facilitating VR in aged care homes, highlighting the care required to ensure that older adults experience benefits when using immersive VR, while risks and challenges are carefully managed.

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Waycott J, Kelly RM, Baker S, Barbosa Neves B, Thach KS, Lederman R. The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective. In CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. New Orleans LA USA: Association for Computing Machinery (ACM). 2022. 414. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3491102.3501956

The Role of Staff in Facilitating Immersive Virtual Reality for Enrichment in Aged Care: An Ethic of Care Perspective

Abstract

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Keywords

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