The Role of Knowledge Management in Moving to a Customer-Focused organisation

Graeme Shanks, Emily Tay

Research output: Contribution to conferenceOtherOther

Original languageEnglish
Pages1 - 10
Number of pages10
Publication statusPublished - 2001
Eventconference -
Duration: 1 Jan 2001 → …

Conference

Conferenceconference
Period1/01/01 → …

Cite this

Shanks, G., & Tay, E. (2001). The Role of Knowledge Management in Moving to a Customer-Focused organisation. 1 - 10. conference, .
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title = "The Role of Knowledge Management in Moving to a Customer-Focused organisation",
author = "Graeme Shanks and Emily Tay",
year = "2001",
language = "English",
pages = "1 -- 10",
note = "conference ; Conference date: 01-01-2001",

}

Shanks, G & Tay, E 2001, 'The Role of Knowledge Management in Moving to a Customer-Focused organisation' conference, 1/01/01, pp. 1 - 10.

The Role of Knowledge Management in Moving to a Customer-Focused organisation. / Shanks, Graeme; Tay, Emily.

2001. 1 - 10 conference, .

Research output: Contribution to conferenceOtherOther

TY - CONF

T1 - The Role of Knowledge Management in Moving to a Customer-Focused organisation

AU - Shanks, Graeme

AU - Tay, Emily

PY - 2001

Y1 - 2001

M3 - Other

SP - 1

EP - 10

ER -