The role of human-centered design in insulin pen innovation and the future of insulin delivery

Jessica L. Watterson, Auriel August, Jesse Fourt, Talya Brettler

Research output: Contribution to journalArticleResearchpeer-review

6 Citations (Scopus)


Insulin pens have made a dramatic impact on diabetes care, with evidence suggesting that they promote performance of self-care and reduce negative health outcomes for people with diabetes. Human-centered design (HCD), practiced by IDEO for over 40 years and together with Eli Lilly for over 15 years, has helped to design insulin pens that evolved with the needs of people with diabetes. HCD employs unique methods that help to uncover people’s needs and design with them in mind. The future of diabetes care is bright with the ongoing application of HCD methodology in this space.

Original languageEnglish
Pages (from-to)623-627
Number of pages5
JournalJournal of Diabetes Science and Technology
Issue number3
Publication statusPublished - May 2022
Externally publishedYes


  • design research
  • design thinking
  • diabetes
  • human-centered design
  • insulin pens

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