The relationship between total quality management practices and operational performance

Danny Samson, Mile Terziovski

Research output: Book/ReportBookOther

901 Citations (Scopus)
Original languageEnglish
Place of PublicationCaulfield East Vic Australia
PublisherMonash University
Number of pages23
Publication statusPublished - 1999

Cite this

Samson, D., & Terziovski, M. (1999). The relationship between total quality management practices and operational performance. Caulfield East Vic Australia: Monash University.
Samson, Danny ; Terziovski, Mile. / The relationship between total quality management practices and operational performance. Caulfield East Vic Australia : Monash University, 1999. 23 p.
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Samson, D & Terziovski, M 1999, The relationship between total quality management practices and operational performance. Monash University, Caulfield East Vic Australia.

The relationship between total quality management practices and operational performance. / Samson, Danny; Terziovski, Mile.

Caulfield East Vic Australia : Monash University, 1999. 23 p.

Research output: Book/ReportBookOther

TY - BOOK

T1 - The relationship between total quality management practices and operational performance

AU - Samson, Danny

AU - Terziovski, Mile

PY - 1999

Y1 - 1999

M3 - Book

BT - The relationship between total quality management practices and operational performance

PB - Monash University

CY - Caulfield East Vic Australia

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Samson D, Terziovski M. The relationship between total quality management practices and operational performance. Caulfield East Vic Australia: Monash University, 1999. 23 p.