The market orientation-performance link: the role of service reliability

Albert Caruana, Leyland F Pitt, Michael Thomas Ewing

Research output: Contribution to journalArticleResearchpeer-review

21 Citations (Scopus)
Original languageEnglish
Pages (from-to)25 - 41
Number of pages17
JournalService Industries Journal
Volume23
Issue number4
DOIs
Publication statusPublished - 2003

Cite this