The longitudinal effects of the ISO 9000 certification process on business performance

Mile Terziovski, Damien J Power, Amrik Singh Sohal

Research output: Contribution to journalArticleResearchpeer-review

244 Citations (Scopus)
Original languageEnglish
Pages (from-to)580 - 595
Number of pages16
JournalEuropean Journal of Operational Research
Volume146
Issue number3
DOIs
Publication statusPublished - 2003

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