TY - JOUR
T1 - The influence of patient resilience and health status on satisfaction after total hip and knee arthroplasty
AU - Lynskey, Samuel J.
AU - Ling, Ferraby
AU - Greenberg, Alana M.
AU - Penny-Dimri, Jahan C.
AU - Sutherland, Alasdair G.
PY - 2021/2
Y1 - 2021/2
N2 - Background and purpose: Our research aimed to identify and characterise relationships between patient resilience, health status, and satisfaction following total hip and knee arthroplasty (THA/TKA). A secondary aim was to compare two frequently used instruments for measuring patient satisfaction: The Satisfaction Visual Analogue Scale (Satis VAS) and the Net Promoter Score (NPS). Methods: 140 patients (mean age 69, 60% female) underwent primary THA or TKA at a centre in regional Australia and were recruited to complete questionnaires about their resilience, health status, and satisfaction following arthroplasty. We selected validated instruments to measure patient-reported outcomes: Satis VAS, NPS, EuroQol Group 5D-5L, EuroQol Group Visual Analogue Scale, and the Connor-Davidson 10-item Resilience Scale. Results: Our research demonstrates a strong positive correlation between patient resilience and patient-reported health status. A moderate positive correlation exists between resilience and satisfaction (both Satis VAS and NPS). Resilient patients demonstrated higher health scores and higher satisfaction (by both measures) than lower-resilience patients. Conclusions: Patient satisfaction following arthroplasty, captured by Satis VAS and NPS, may be partly predicted by patient resilience post operatively, with higher-resilience patients demonstrating less dissatisfaction than lower-resilience patients.
AB - Background and purpose: Our research aimed to identify and characterise relationships between patient resilience, health status, and satisfaction following total hip and knee arthroplasty (THA/TKA). A secondary aim was to compare two frequently used instruments for measuring patient satisfaction: The Satisfaction Visual Analogue Scale (Satis VAS) and the Net Promoter Score (NPS). Methods: 140 patients (mean age 69, 60% female) underwent primary THA or TKA at a centre in regional Australia and were recruited to complete questionnaires about their resilience, health status, and satisfaction following arthroplasty. We selected validated instruments to measure patient-reported outcomes: Satis VAS, NPS, EuroQol Group 5D-5L, EuroQol Group Visual Analogue Scale, and the Connor-Davidson 10-item Resilience Scale. Results: Our research demonstrates a strong positive correlation between patient resilience and patient-reported health status. A moderate positive correlation exists between resilience and satisfaction (both Satis VAS and NPS). Resilient patients demonstrated higher health scores and higher satisfaction (by both measures) than lower-resilience patients. Conclusions: Patient satisfaction following arthroplasty, captured by Satis VAS and NPS, may be partly predicted by patient resilience post operatively, with higher-resilience patients demonstrating less dissatisfaction than lower-resilience patients.
KW - Net promoter score
KW - Psychology
KW - Resilience
KW - Satisfaction
KW - Total hip arthroplasty
KW - Total knee arthroplasty
UR - http://www.scopus.com/inward/record.url?scp=85081946240&partnerID=8YFLogxK
U2 - 10.1016/j.surge.2020.02.007
DO - 10.1016/j.surge.2020.02.007
M3 - Article
C2 - 32204983
AN - SCOPUS:85081946240
VL - 19
SP - 8
EP - 14
JO - The Surgeon
JF - The Surgeon
SN - 1479-666X
IS - 1
ER -