| Original language | English |
|---|---|
| Pages (from-to) | 81 - 89 |
| Number of pages | 9 |
| Journal | International Journal of Customer Relationship Management |
| Publication status | Published - 1999 |
The impact of service quality on customer loyalty in the hospitality industry
Amy Wong, Alison Dean, Christopher White
Research output: Contribution to journal › Article › Research › peer-review