The impact of retail salespeople and store atmosphere on patronage intentions

Natalie Renae Hedrick, Michael Bryan Beverland, Harmen Oppewal

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Original languageEnglish
Title of host publicationMarketing Accountabilities and Responsibilities: Conference Proceedings
EditorsJim Wiley
Place of Publicationwww.vuw.ac.nz/anzmac
PublisherANZMAC 2004 (Australian and New Zealand Academy)
Pages1 - 8
Number of pages8
ISBN (Print)0-475-22215-1
Publication statusPublished - 2004
EventAustralian and New Zealand Marketing Academy Conference (ANZMAC 2004): Marketing Accountabilities and Responsibilities - Wellington, New Zealand
Duration: 29 Nov 20041 Dec 2004
Conference number: 9

Conference

ConferenceAustralian and New Zealand Marketing Academy Conference (ANZMAC 2004)
Abbreviated titleANZMAC 2004
CountryNew Zealand
CityWellington
Period29/11/041/12/04

Cite this

Hedrick, N. R., Beverland, M. B., & Oppewal, H. (2004). The impact of retail salespeople and store atmosphere on patronage intentions. In J. Wiley (Ed.), Marketing Accountabilities and Responsibilities: Conference Proceedings (pp. 1 - 8). ANZMAC 2004 (Australian and New Zealand Academy).