The false promise of technological determinism: the case of enterprise resource planning systems

David Grant, Richard Hall, Nick Wailes, Christopher Wright

Research output: Contribution to journalArticleResearchpeer-review

82 Citations (Scopus)

Abstract

According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs.

Original languageEnglish
Pages (from-to)2-15
Number of pages14
JournalNew Technology, Work and Employment
Volume21
Issue number1
DOIs
Publication statusPublished - Mar 2006
Externally publishedYes

Cite this