The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations

Research output: Contribution to conferencePaperOther

Abstract

Firms emphasize different sets of capabilities as they pursue business performance, and the relationships between these capabilities may also be affected by the level of technological intensity of the firm. This paper first explores how quality and cost are associated with business performance in a cross-industry sample of service firms.
Original languageEnglish
Publication statusPublished - 2012
EventAnnual Meeting of the Decision Sciences Institute 2012 - San Francisco Marriott, San Francisco, United States of America
Duration: 16 Nov 201220 Nov 2012
Conference number: 43rd
https://convention2.allacademic.com/one/dsi/dsi12/

Conference

ConferenceAnnual Meeting of the Decision Sciences Institute 2012
CountryUnited States of America
CitySan Francisco
Period16/11/1220/11/12
Internet address

Cite this

Prajogo, D. (2012). The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations. Paper presented at Annual Meeting of the Decision Sciences Institute 2012, San Francisco, United States of America.
Prajogo, Daniel. / The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations. Paper presented at Annual Meeting of the Decision Sciences Institute 2012, San Francisco, United States of America.
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abstract = "Firms emphasize different sets of capabilities as they pursue business performance, and the relationships between these capabilities may also be affected by the level of technological intensity of the firm. This paper first explores how quality and cost are associated with business performance in a cross-industry sample of service firms.",
author = "Daniel Prajogo",
year = "2012",
language = "English",
note = "Annual Meeting of the Decision Sciences Institute 2012 ; Conference date: 16-11-2012 Through 20-11-2012",
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Prajogo, D 2012, 'The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations' Paper presented at Annual Meeting of the Decision Sciences Institute 2012, San Francisco, United States of America, 16/11/12 - 20/11/12, .

The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations. / Prajogo, Daniel.

2012. Paper presented at Annual Meeting of the Decision Sciences Institute 2012, San Francisco, United States of America.

Research output: Contribution to conferencePaperOther

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AB - Firms emphasize different sets of capabilities as they pursue business performance, and the relationships between these capabilities may also be affected by the level of technological intensity of the firm. This paper first explores how quality and cost are associated with business performance in a cross-industry sample of service firms.

M3 - Paper

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Prajogo D. The effect of technological intensity on the relationships between competitive capabilities and business performance in service organizations. 2012. Paper presented at Annual Meeting of the Decision Sciences Institute 2012, San Francisco, United States of America.