The effect of changes in servicescape and service quality perceptions in a maternity unit

Magriet Holder, Adele Berndt

    Research output: Contribution to journalArticleResearchpeer-review

    19 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)389 - 405
    Number of pages17
    JournalInternational Journal of Health Care Quality Assurance
    Volume24
    Issue number5
    DOIs
    Publication statusPublished - 2011

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