| Original language | English |
|---|---|
| Pages (from-to) | 207 - 218 |
| Number of pages | 12 |
| Journal | Electronic Journal of e-Government |
| Volume | 2 |
| Issue number | 3 |
| Publication status | Published - 2004 |
Cite this
Richter, P., Cornford, J., & McLoughlin, I. P. (2004). The e-citizen as talk, as text and as technology:CRM and e-government. Electronic Journal of e-Government, 2(3), 207 - 218.
@article{87ce069e9e4e4cc39bf0036bbf6f41d2,
title = "The e-citizen as talk, as text and as technology:CRM and e-government",
author = "Paul Richter and James Cornford and McLoughlin, {Ian Patrick}",
year = "2004",
language = "English",
volume = "2",
pages = "207 -- 218",
journal = "Electronic Journal of e-Government",
issn = "1479-439X",
publisher = "Academic Conferences and Publishing International",
number = "3",
}
Richter, P, Cornford, J & McLoughlin, IP 2004, 'The e-citizen as talk, as text and as technology:CRM and e-government', Electronic Journal of e-Government, vol. 2, no. 3, pp. 207 - 218.
The e-citizen as talk, as text and as technology:CRM and e-government. / Richter, Paul; Cornford, James; McLoughlin, Ian Patrick.
In: Electronic Journal of e-Government, Vol. 2, No. 3, 2004, p. 207 - 218.Research output: Contribution to journal › Article › Research › peer-review
TY - JOUR
T1 - The e-citizen as talk, as text and as technology:CRM and e-government
AU - Richter, Paul
AU - Cornford, James
AU - McLoughlin, Ian Patrick
PY - 2004
Y1 - 2004
UR - http://www.ejeg.com/volume-2/volume2-issue3/v2-i3-art7-richter.pdf
M3 - Article
VL - 2
SP - 207
EP - 218
JO - Electronic Journal of e-Government
JF - Electronic Journal of e-Government
SN - 1479-439X
IS - 3
ER -
Richter P, Cornford J, McLoughlin IP. The e-citizen as talk, as text and as technology:CRM and e-government. Electronic Journal of e-Government. 2004;2(3):207 - 218.