The dark side of interaction design

Yvonne Rogers; Margot Brereton; Paul Dourish; Jodi Forlizzi; Patrick Olivier

doi:10.1145/3411763.3450397

The dark side of interaction design

Yvonne Rogers
, Margot Brereton
, Paul Dourish
, Jodi Forlizzi
, Patrick Olivier

Department of Human Centred Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Other

11 Citations (Scopus)

Abstract

This panel will provoke the audience into reflecting on the dark side of interaction design. It will ask what role the HCI community has played in the inception and rise of digital addiction, digital persuasion, data exploitation and dark patterns and what to do about this state of affairs. The panelists will present their views about what we have unleashed. They will examine how 'stickiness' came about and how we might give users control over their data that is sucked up in this process. Finally, they will be asked to consider the merits and prospects of an alternative agenda, that pushes for interaction design to be fairer, more ethically-grounded and more transparent, while at the same time addressing head-on the dark side of interaction design.

Original language	English
Title of host publication	CHI 2021 - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
Editors	Yoshifumi Kitamura, Aaron Quigley, Katherine Isbister, Takeo Igarashi
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	2
ISBN (Electronic)	9781450380959
DOIs	https://doi.org/10.1145/3411763.3450397
Publication status	Published - 2021
Event	International Conference on Human Factors in Computing Systems 2021: Making Waves, Combining Strengths - Online, Yokohama, Japan Duration: 8 May 2021 → 13 May 2021 Conference number: 39th https://dl.acm.org/doi/book/10.1145/3411763 (Proceedings) https://dl.acm.org/doi/proceedings/10.1145/3411764 (Proceedings)

Conference

Conference	International Conference on Human Factors in Computing Systems 2021
Abbreviated title	CHI 2021
Country/Territory	Japan
City	Yokohama
Period	8/05/21 → 13/05/21
Internet address	https://dl.acm.org/doi/book/10.1145/3411763 (Proceedings) https://dl.acm.org/doi/proceedings/10.1145/3411764 (Proceedings)

Keywords

dark patterns
dark side
data exploitation
digital addiction
Interaction Design
nudging

Access to Document

10.1145/3411763.3450397

Cite this

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title = "The dark side of interaction design",

abstract = "This panel will provoke the audience into reflecting on the dark side of interaction design. It will ask what role the HCI community has played in the inception and rise of digital addiction, digital persuasion, data exploitation and dark patterns and what to do about this state of affairs. The panelists will present their views about what we have unleashed. They will examine how 'stickiness' came about and how we might give users control over their data that is sucked up in this process. Finally, they will be asked to consider the merits and prospects of an alternative agenda, that pushes for interaction design to be fairer, more ethically-grounded and more transparent, while at the same time addressing head-on the dark side of interaction design.",

keywords = "dark patterns, dark side, data exploitation, digital addiction, Interaction Design, nudging",

author = "Yvonne Rogers and Margot Brereton and Paul Dourish and Jodi Forlizzi and Patrick Olivier",

note = "Publisher Copyright: {\textcopyright} 2021 Owner/Author. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; International Conference on Human Factors in Computing Systems 2021 : Making Waves, Combining Strengths, CHI 2021 ; Conference date: 08-05-2021 Through 13-05-2021",

year = "2021",

doi = "10.1145/3411763.3450397",

language = "English",

editor = "Yoshifumi Kitamura and Aaron Quigley and Katherine Isbister and Takeo Igarashi",

booktitle = "CHI 2021 - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems",

publisher = "Association for Computing Machinery (ACM)",

address = "United States of America",

url = "https://dl.acm.org/doi/book/10.1145/3411763, https://dl.acm.org/doi/proceedings/10.1145/3411764",

}

Rogers, Y, Brereton, M, Dourish, P, Forlizzi, J & Olivier, P 2021, The dark side of interaction design. in Y Kitamura, A Quigley, K Isbister & T Igarashi (eds), CHI 2021 - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), New York NY USA, International Conference on Human Factors in Computing Systems 2021, Yokohama, Japan, 8/05/21. https://doi.org/10.1145/3411763.3450397

The dark side of interaction design. / Rogers, Yvonne; Brereton, Margot; Dourish, Paul et al.
CHI 2021 - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. ed. / Yoshifumi Kitamura; Aaron Quigley; Katherine Isbister; Takeo Igarashi. New York NY USA: Association for Computing Machinery (ACM), 2021.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Other

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T1 - The dark side of interaction design

AU - Rogers, Yvonne

AU - Brereton, Margot

AU - Dourish, Paul

AU - Forlizzi, Jodi

AU - Olivier, Patrick

N1 - Conference code: 39th

PY - 2021

Y1 - 2021

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AB - This panel will provoke the audience into reflecting on the dark side of interaction design. It will ask what role the HCI community has played in the inception and rise of digital addiction, digital persuasion, data exploitation and dark patterns and what to do about this state of affairs. The panelists will present their views about what we have unleashed. They will examine how 'stickiness' came about and how we might give users control over their data that is sucked up in this process. Finally, they will be asked to consider the merits and prospects of an alternative agenda, that pushes for interaction design to be fairer, more ethically-grounded and more transparent, while at the same time addressing head-on the dark side of interaction design.

KW - dark patterns

KW - dark side

KW - data exploitation

KW - digital addiction

KW - Interaction Design

KW - nudging

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DO - 10.1145/3411763.3450397

M3 - Conference Paper

AN - SCOPUS:85105800068

BT - CHI 2021 - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems

A2 - Kitamura, Yoshifumi

A2 - Quigley, Aaron

A2 - Isbister, Katherine

A2 - Igarashi, Takeo

PB - Association for Computing Machinery (ACM)

CY - New York NY USA

T2 - International Conference on Human Factors in Computing Systems 2021

Y2 - 8 May 2021 through 13 May 2021

ER -

The dark side of interaction design

Abstract

Conference

Keywords

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