The dark side of interaction design

Yvonne Rogers, Paul Dourish, Patrick Olivier, Margot Brereton, Jodi Forlizzi

Research output: Chapter in Book/Report/Conference proceedingConference PaperOther

Abstract

This panel will provoke the audience into reflecting on the dark side of interaction design. It will ask what role the HCI community has played in the inception and rise of digital addiction, digital persuasion, data exploitation and dark patterns and what to do about this state of affairs. The panelists will present their views about what we have unleashed. They will examine how 'stickiness' came about and how we might give users control over their data that is sucked up in this process. Finally, they will be asked to consider the merits and prospects of an alternative agenda, that pushes for interaction design to be fairer, more ethically-grounded and more transparent, while at the same time addressing head-on the dark side of interaction design.

Original languageEnglish
Title of host publicationCHI‘20
Subtitle of host publicationExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
EditorsJoanna McGrenere, Andy Cockburn
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages4
ISBN (Electronic)9781450368193
DOIs
Publication statusPublished - 2020
EventInternational Conference on Human Factors in Computing Systems 2020 - Honolulu , United States of America
Duration: 25 Apr 202030 Apr 2020
Conference number: 38th
https://chi2020.acm.org (Website)
https://dl.acm.org/doi/proceedings/10.1145/3313831 (Proceedings)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2020
Abbreviated titleCHI 2020
CountryUnited States of America
CityHonolulu
Period25/04/2030/04/20
Internet address

Keywords

  • Dark patterns
  • Dark side
  • Data exploitation
  • Digital addiction
  • Interaction design
  • Nudging

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