The critical role of emotions in the recruitment, retention, and wellbeing of volunteers - A review and call for research

Charmine E.J. Härtel, Jennifer M. O'Connor

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Abstract

Volunteerism underpins the sustainability of communities and a wide range of organizations. A review of the academic literature on volunteerism yields few studies considering the role of emotions, but those that do exist clearly indicate that emotions are critical factors in the recruitment, retention, and wellbeing of volunteers. The contribution of this chapter is to provide a review of the existing published academic research on emotions in the context of volunteerism, and to put out a call for emotions research in this critical aspect of sustainable communities and organizations.

Original languageEnglish
Title of host publicationNew Ways of Studying Emotions in Organizations
PublisherEmerald Group Publishing Limited
Pages443-456
Number of pages14
Volume11
DOIs
Publication statusPublished - 2015
Externally publishedYes

Publication series

NameResearch on Emotion in Organizations
PublisherEmerald Group Publishing Limited
ISSN (Print)1746-9791

Keywords

  • Emotions and volunteering
  • Meaningful work
  • Prosocial behavior
  • Recruitment and retention
  • Stress and wellbeing
  • Work engagement

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