The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created

Nicolas LaLone, Phoebe O. Toups Dugas, Bryan Semaan

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2 Citations (Scopus)

Abstract

Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future.

Publication series

NameProceedings of the International ISCRAM Conference
Volume2023-text
ISSN (Electronic)2411-3387

Conference

ConferenceInternational Conference on Information Systems for Crisis Response and Management 2023
Abbreviated titleISCRAM 2023
Country/TerritoryUnited States of America
CityOmaha
Period28/05/2331/05/23
Internet address

Keywords

  • Crisis Informatics
  • Participatory Design
  • Ethnography Emergency Management
  • Please Stop Trying to Make Fetch Happen

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