The contribution of emotional satisfaction to consumer loyalty

Yi Ting Yu, Alison Dean

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	234 - 250
Number of pages	17
Journal	International Journal of Service Industry Management
Volume	12
Issue number	3 & 4
Publication status	Published - 2001

Cite this

@article{71ca0ad229bf48fda09070234b368c60,

title = "The contribution of emotional satisfaction to consumer loyalty",

author = "Yu, \{Yi Ting\} and Alison Dean",

year = "2001",

language = "English",

volume = "12",

pages = "234 -- 250",

journal = "International Journal of Service Industry Management",

issn = "0956-4233",

publisher = "Emerald Group Publishing Limited",

number = "3 \& 4",

}

TY - JOUR

T1 - The contribution of emotional satisfaction to consumer loyalty

AU - Yu, Yi Ting

AU - Dean, Alison

PY - 2001

Y1 - 2001

UR - https://www.scopus.com/pages/publications/1842739143

M3 - Article

SN - 0956-4233

VL - 12

SP - 234

EP - 250

JO - International Journal of Service Industry Management

JF - International Journal of Service Industry Management

IS - 3 & 4

ER -