Original language | English |
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Pages (from-to) | 217 - 228 |
Number of pages | 12 |
Journal | International Journal of Service Industry Management |
Volume | 16 |
Issue number | 3 |
DOIs | |
Publication status | Published - 2005 |
The comparative analysis of TQM practices and quality performance between manufacturing and service firms
Research output: Contribution to journal › Article › Research › peer-review
167
Citations
(Scopus)