The applicability of SERVQUAL in different health care enviornments

Alison Dean

Research output: Contribution to journal › Article › Research › peer-review

Original languageEnglish
Pages (from-to)1 - 21
Number of pages21
JournalHealth Marketing Quarterly
Publication statusPublished - 1999

Cite this

Dean, Alison. / The applicability of SERVQUAL in different health care enviornments. In: Health Marketing Quarterly. 1999 ; pp. 1 - 21.
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title = "The applicability of SERVQUAL in different health care enviornments",
author = "Alison Dean",
year = "1999",
language = "English",
pages = "1 -- 21",
journal = "Health Marketing Quarterly",
issn = "0735-9683",
publisher = "Routledge",

}

Dean, A 1999, 'The applicability of SERVQUAL in different health care enviornments', Health Marketing Quarterly, pp. 1 - 21.

The applicability of SERVQUAL in different health care enviornments. / Dean, Alison.

In: Health Marketing Quarterly, 1999, p. 1 - 21.

Research output: Contribution to journal › Article › Research › peer-review

TY - JOUR

T1 - The applicability of SERVQUAL in different health care enviornments

AU - Dean, Alison

PY - 1999

Y1 - 1999

M3 - Article

SP - 1

EP - 21

JO - Health Marketing Quarterly

JF - Health Marketing Quarterly

SN - 0735-9683

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Dean A. The applicability of SERVQUAL in different health care enviornments. Health Marketing Quarterly. 1999;1 - 21.