Technology to reduce social isolation and loneliness

Ron Baecker; Kate Sellen; Sarah Crosskey; Veronique Boscart; Barbara Barbosa Neves

doi:10.1145/2661334.2661375

Technology to reduce social isolation and loneliness

Ron Baecker, Kate Sellen, Sarah Crosskey, Veronique Boscart, Barbara Barbosa Neves

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

58 Citations (Scopus)

Abstract

Large numbers of individuals, many of them senior citizens, live in social isolation. This typically leads to loneliness, depression, and vulnerability, and subsequently to other negative health consequences. We report on research focused on understanding the communication needs of people in environments associated with social isolation and loneliness, and how technology facilitates social connection. Our work consists of successive iterations of field studies and technology prototype design, deployment, and analysis. Particular attention is paid to seniors in retirement communities and in long-term care settings (nursing homes). We present design implications for technology to enable seniors' social connections, the "InTouch" prototype that satisfies most of the implications, and a report on one older adult's experience of InTouch.

Original language	English
Title of host publication	ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility
Publisher	Association for Computing Machinery (ACM)
Pages	27-34
Number of pages	8
ISBN (Electronic)	9781450327206
DOIs	https://doi.org/10.1145/2661334.2661375
Publication status	Published - 20 Oct 2014
Externally published	Yes
Event	ACM SIGACCESS International Conference on Computers and Accessibility 2014 - Rochester, United States of America Duration: 20 Oct 2014 → 22 Oct 2014 Conference number: 16th

Publication series

Name	ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility

Conference

Conference	ACM SIGACCESS International Conference on Computers and Accessibility 2014
Abbreviated title	ASSETS 2014
Country/Territory	United States of America
City	Rochester
Period	20/10/14 → 22/10/14

Keywords

Chronic pain
Communications technology
Field studies
Loneliness
Long-term care
Prototypes
Seniors
Social isolation

Access to Document

10.1145/2661334.2661375

Cite this

Baecker, R., Sellen, K., Crosskey, S., Boscart, V., & Neves, B. B. (2014). Technology to reduce social isolation and loneliness. In ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 27-34). (ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility). Association for Computing Machinery (ACM). https://doi.org/10.1145/2661334.2661375

Baecker, Ron ; Sellen, Kate ; Crosskey, Sarah ; Boscart, Veronique ; Neves, Barbara Barbosa. / Technology to reduce social isolation and loneliness. ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility. Association for Computing Machinery (ACM), 2014. pp. 27-34 (ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility).

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title = "Technology to reduce social isolation and loneliness",

abstract = "Large numbers of individuals, many of them senior citizens, live in social isolation. This typically leads to loneliness, depression, and vulnerability, and subsequently to other negative health consequences. We report on research focused on understanding the communication needs of people in environments associated with social isolation and loneliness, and how technology facilitates social connection. Our work consists of successive iterations of field studies and technology prototype design, deployment, and analysis. Particular attention is paid to seniors in retirement communities and in long-term care settings (nursing homes). We present design implications for technology to enable seniors' social connections, the {"}InTouch{"} prototype that satisfies most of the implications, and a report on one older adult's experience of InTouch.",

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booktitle = "ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility",

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Baecker, R, Sellen, K, Crosskey, S, Boscart, V & Neves, BB 2014, Technology to reduce social isolation and loneliness. in ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility. ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility, Association for Computing Machinery (ACM), pp. 27-34, ACM SIGACCESS International Conference on Computers and Accessibility 2014, Rochester, New York, United States of America, 20/10/14. https://doi.org/10.1145/2661334.2661375

Technology to reduce social isolation and loneliness. / Baecker, Ron; Sellen, Kate; Crosskey, Sarah; Boscart, Veronique; Neves, Barbara Barbosa.

ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility. Association for Computing Machinery (ACM), 2014. p. 27-34 (ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AU - Crosskey, Sarah

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AB - Large numbers of individuals, many of them senior citizens, live in social isolation. This typically leads to loneliness, depression, and vulnerability, and subsequently to other negative health consequences. We report on research focused on understanding the communication needs of people in environments associated with social isolation and loneliness, and how technology facilitates social connection. Our work consists of successive iterations of field studies and technology prototype design, deployment, and analysis. Particular attention is paid to seniors in retirement communities and in long-term care settings (nursing homes). We present design implications for technology to enable seniors' social connections, the "InTouch" prototype that satisfies most of the implications, and a report on one older adult's experience of InTouch.

KW - Chronic pain

KW - Communications technology

KW - Field studies

KW - Loneliness

KW - Long-term care

KW - Prototypes

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Baecker R, Sellen K, Crosskey S, Boscart V, Neves BB. Technology to reduce social isolation and loneliness. In ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility. Association for Computing Machinery (ACM). 2014. p. 27-34. (ASSETS14 - Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility). https://doi.org/10.1145/2661334.2661375

Technology to reduce social isolation and loneliness

Abstract

Publication series

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Keywords

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