Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises

Voon-Hsien Lee, Pik-Yin Foo, Garry Wei-Han Tan, Keng-Boon Ooi, Amrik Sohal

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Purpose: This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia. Design/methodology/approach: This is a quantitative study in which 163 valid responses were empirically collected from SMMEs in Malaysia via self-administered structured questionnaires. Findings: Performing a partial least squares–structural equation modelling analysis, the findings revealed that the relationships between SCQM, OLC and PIP are positive and significant. Moreover, OLC partially mediates the relationship between SCQM and product innovation. Serving as a practical guideline, the results of this study stress the fact that managers of SMMEs need to look into the role-specific context of the firm before determining which practices would be effective for their companies. Originality/value: The value-added additional testing of the mediating effect of OLC is the highlight of this study. This research represents another leap towards redefining and advancing SCQM, especially for SMMEs in the Asian context.

Original languageEnglish
Number of pages25
JournalIndustrial Management and Data Systems
Volume121
Issue number10
DOIs
Publication statusPublished - 2021

Keywords

  • Innovation performance
  • Malaysia
  • Organizational learning
  • Quality management
  • Small and medium enterprises
  • Supply chain

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