Structuring business objectives: a business process modeling perspective

Dina Neiger, Leonid Churilov

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    12 Citations (Scopus)

    Abstract

    Business process modeling assists an enterprise to achieve strategic objectives by providing methodology and tools to develop integrated business process models, however there is little discussion on how to identify the strategic objectives or how process and functional objectives link to the strategic objectives. On the other hand, decision-modeling literature offers well-established techniques for identification of strategic objectives and associated objectives networks but lacks discussion of the processes and functions aimed at achieving these objectives. That neither discipline can provide business with an overall solution is the main problem addressed by this paper through development of a formalized model for linking the two sets of objectives. The resulting model is used to analyze the links between different types of objectives and as a basis for a practical implementation procedure for business modeling. Concepts discussed in the paper are illustrated within a Human Resources context.
    Original languageEnglish
    Title of host publicationBusiness Process Management
    Subtitle of host publicationInternational Conference, BPM 2003, Eindhoven, The Netherlands, June 26-27, 2003, Proceedings
    EditorsWil van der Aalst, Arthur ter Hofstede, Mathias Weske
    Place of PublicationNew York NY USA
    PublisherSpringer
    Pages72-87
    Number of pages16
    ISBN (Electronic)9783540448952
    ISBN (Print)9783540403180
    DOIs
    Publication statusPublished - 2003
    EventInternational Conference in Business Process Management 2003 - Eindhoven The Netherlands, New York USA
    Duration: 1 Jan 2003 → …

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer
    Volume2678
    ISSN (Print)0302-9743

    Conference

    ConferenceInternational Conference in Business Process Management 2003
    CityNew York USA
    Period1/01/03 → …

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